Terms of Service

Who We Are

Service Operator
TechnoDucks Inc.
5348 Vegas Drive #1485
Las Vegas, NV 89108
United States

Support Contact
Please use the contact email listed in the footer of this Website.
Support hours: 08:00–20:00 CET, 7 days per week.
We operate this Website as an independent private service provider.
We are not a government authority, not an official road operator, and not affiliated with or endorsed by any national toll authority or public body.

Nature of the Service

We provide a digital service that assists users with the submission and processing of requests for digital road vignettes based on the information provided by the user. Our service acts as an intermediary, facilitating the transmission of required data so that a vignette may be issued by the relevant official operator. We do not issue vignettes ourselves and do not operate toll enforcement systems.

Scope of Service

When using our service, you may be asked to provide information including, but not limited to:

• vehicle license plate number
• country of registration
• selected vignette country
• validity period and start date
• email address

Based on this information, we assist with the digital submission and processing of the request.
Once processing is completed, a confirmation is sent to the email address provided.
No physical sticker or physical delivery is involved; vignettes are digital and linked electronically to the vehicle's license plate.

Availability of Services

We currently support selected European countries that use digital vignette systems. Service availability may vary depending on product type and may change without prior notice.

Pricing and Fees

Before completing payment, we clearly display:

• the total price payable for the service
• any applicable taxes or VAT (if required)

All prices shown are final.
There are no subscriptions, no recurring charges, and no automatic renewals.
Our service fee covers digital processing assistance, data handling, confirmation delivery, and customer support.
You may also purchase road vignettes directly from official operators without using our service.

User Responsibilities

You are responsible for ensuring that all information submitted through the Website is accurate, complete, and correct, including:

• license plate number
• country of registration
• selected vignette type and validity period
• start date
• contact email

You are also responsible for verifying whether your vehicle and travel route require a vignette or another toll product.
We are not responsible for consequences resulting from incorrect, incomplete, or inaccurate information provided by the user.

Payments

Payments are processed securely through certified third-party payment processors. We do not store full payment card details on our servers. Before completing payment, you will be able to review the total amount and currency.

Delivery and Activation

Digital vignettes are issued by the relevant official toll operator based on the submitted information. Once processing is completed, you will receive a confirmation by email. The validity start date may be immediate or scheduled for a future date, depending on the rules of the selected country. Processing times may vary and cannot be guaranteed in all cases.

Cancellations, Changes, and Refunds

Due to the digital nature of the service and the immediate start of processing, cancellation or modification options may be limited. If you contact us before your request has been submitted for processing, cancellation may be possible. Once processing has started, our service fee may be non-refundable. After submission, changes or cancellations are subject to the policies of the respective official operator. Where possible, we may assist with submitting a request, but outcomes depend on operator rules. Full details are available in our Refund Policy.

Consumer Information (EEA / UK)

By placing an order and requesting immediate processing, you acknowledge that the statutory right of withdrawal may no longer apply once the service has begun, as permitted under applicable consumer protection laws.

Support and Complaints

Support is available during the hours listed above via the contact email provided in the footer. We aim to respond as promptly as possible, though response times may vary during peak periods.

Acceptable Use

You agree not to misuse the Website, including but not limited to:

• submitting false or misleading information
• attempting fraud or abuse
• interfering with Website functionality
• using automated tools or scraping without permission
• violating applicable laws or toll regulations

We reserve the right to refuse or cancel service in cases of misuse or policy violations.

Intellectual Property

All content on this Website, including text, graphics, design, trademarks, and code, is the property of TechnoDucks Inc. or its licensors. You may use the Website solely for its intended purpose.

Privacy

Personal data is processed in accordance with our Privacy Policy, which forms part of these Terms.

Disclaimers

The Website and services are provided "as is" and "as available". We do not guarantee uninterrupted availability of the Website and are not responsible for delays or decisions made by official toll operators.

Limitation of Liability

To the maximum extent permitted by law, our total liability relating to a specific order is limited to the amount paid for that order. Nothing in these Terms limits liability where such limitation is not permitted by applicable law.

Indemnification

You agree to indemnify and hold TechnoDucks Inc. harmless from claims or losses arising from:

• misuse of the Website
• submission of inaccurate or unlawful information
• violations of toll rules or applicable laws

Governing Law and Jurisdiction

Unless mandatory consumer protection laws require otherwise, these Terms are governed by the laws of the State of Delaware, USA.

Changes to These Terms

We may update these Terms from time to time. The most current version will always be available on the Website with the updated effective date.

Contact

TechnoDucks Inc. For questions regarding these Terms or your order, please use the contact email listed in the footer of this Website.